TERMS & CONDITIONS
Introduction
Welcome to Zoom Printing & Signage. By accessing our website and using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any inquiries or orders.
Quotations & Pricing
- All quotations are subject to material availability and market price fluctuations.
- Prices may vary depending on customization, quantity, material, and finishing requirements.
- Quotations are valid for a limited period unless otherwise specified.
Payment Terms
- 70% advance payment is required to confirm the order.
- Remaining balance must be cleared before or during delivery/collection.
- For certain projects, 100% advance payment may be required.
Artwork Approval
Customers are responsible for reviewing and approving all artwork designs before production.
Zoom Printing & Signage is not responsible for:
- spelling mistakes
- design errors
- incorrect information
- color variations
after final artwork approval.
Printing & Color Variation
Minor variations in:
- colors
- alignment
- finishing
- material texture
may occur during printing and production processes.
Such variations are considered standard industry tolerance.
Production & Delivery
- Delivery timelines may vary depending on project complexity and workload.
- Delays caused by material shortages, technical issues, or external circumstances are beyond our control.
- Customers are requested to collect completed orders within the specified timeframe.
Cancellation & Refunds
- Orders already in production cannot be canceled.
- Advance payments made for confirmed projects are generally non-refundable.
- Refund eligibility depends on project status and management approval.
Customer Responsibility
Customers must ensure that:
- submitted files are print-ready
- dimensions and specifications are correct
- content provided is legally authorized
Zoom Printing & Signage is not liable for copyright or trademark violations in customer-submitted materials.
Limitation of Liability
Zoom Printing & Signage shall not be held responsible for:
- indirect losses
- business interruption
- delayed customer campaigns
- damages caused after product delivery or installation